Turn Customer Feedback Into The Value
Qmeter is a solution that helps you to understand your customer needs and their opinion about your business. It gives you a real-time portrait of your service and shows you where you rock, also what is waiting for your improvement.
Direct feedback in seconds
Customer satisfaction is one of the most important keys for successful business. Knowing what your clients love about your service and what improvements they want to see unlocks your abilities to skyrocket! We understand the importance of quality management and develop advanced tools to help you to stay your customers favorite place.
With the help of Qmeter you can easily see what people think about your place in real-time, be aware of your strengths and weaknesses, analyze your company’s customer satisfaction trends and more.
Few clicks, and you are ready to hear from your clients
With Qmeter you can easily create customized feedback templates according to your brand, get incredible online and offline reports, know how your customers satisfied from your services. Make email and SMS alerts and be informed about bad responses immediately and get in touch with desired clients directly through the web app.
EVERYTHING YOU NEED TO UNDERSTAND YOUR CUSTOMER.
FeaturesDirect Feedback
Collect feedback and customer experience information directly in store using any iOS and Android device. It takes less than 15 seconds to understand your customer.
Custom Template
Create your branded template. Use your corporate logo, choose the color options suitable to your corporate standards, ask multiple questions and specify them by clarifying marks.
Real-time Analytics
Track your services, branches and satisfaction level of your branches and company performance in one place. Be informed about about latest feedback right away and react to the situation accordingly.
Data Analysis & Reporting
Analyze all the data you see your performance to serve your customers better. Receive daily, weekly or monthly advanced reports to your Email.
Customer Database
Match your feedback with your customer information to know who is your happy customer and who needs your attention.Collect and create your own customer database for the future marketing purposes.
Notifications
Receive immediate detailed SMS and Email notifications with the customer info directly to your phone whenever there is a negative feedback.
Satisfaction Level Indicator (SLI)
As a customer experience and happiness professionals with 10+ years of experience first hand, we tried lots of techniques, implemented tons of tools and solutions to help businesses measure their customer satisfaction and make their clients super-happy. And our long-years endeavor brought us to a simple yet disrupting discovery that will change customer experience measurement industry from the roots! We at Qmeter - the team of data-hungry professionals came with a specific measurement technique - SLI (Satisfaction Level Indicator) that gives you the most exact data about your customers’ satisfaction and helps you to improve your services on the go!
Long-term
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Monthly
Enterprise feedback management
Qmeter is an enterprise customer feedback and satisfaction management tool that allows you to know what your customers think about your services even before they leave your door. By the structure, it is the fastest way to collect customer feedback with all required contact information in seconds. Real-time statistics, advanced reporting, intelligent branch and services comparison, and more. Get closer to your customers, backed by data, brought to you from your clients.
