Few clicks, and you are ready to hear from your clients
Imagine a tool that allows you to turn your client’s feedback into the resource that helps
to grow your business.
Create customized feedback templates according to your brand, follow your corporate
structure, get incredible online and offline reports, know how your customers satisfied
from delivered CX. Set up email and SMS alerts and be informed about bad responses
immediately, get in touch with desired customers directly and make them smile. Use built-in
online marketing tool inside Qmeter to interact with customers and keep them informed about
Collect feedback and customer experience information directly at the time of action and
in store. It takes less than 15 seconds to be aware about customer emotions.
Create your branded template. Use your corporate logo, choose the color options suitable
to your corporate standards, ask multiple questions and specify them by clarifying
To ask how what customer liked or disliked on Customer Journey is not enough. Get a
chance to ask them WHY? response is positive or negative. Use detailed and accurate
date to take business to next level.
Whenever there is a negative experience Receive immediate and detailed
SMS and/or Email notifications with the customer info directly to your
Real Time Dashboard
Track your Customer Happiness performance, branches and satisfaction level of company in
one place. Be informed about about latest feedback right away and react to the
Data Analysis & Reporting
Make deep analytics with all the data and metrics you have. Be involved
with your weaknesses and strengths, track the trend of Happiness and Satisfaction.
Receive daily, weekly or monthly advanced reports to your Email as well.
Customer Database and Segmentation
Match your feedback with your customer information to know who is your
happy customer and who is waiting for your attention. Use Customer history and Profile
to segment them for future marketing purpose to keep them loyal
Get another opportunity to communicate with your customers and
develop the loyalty between customer and business. Send Bulk SMS and Email to
pre-segmented customer groups using built-in functionality. Keep them be loyal and
Use, to get insights about Customer Experience by integrating Feedback
process to current systems. Qmeter API’s give you opportunity easily integrated to any
kind Customer Journey process on any kind technological platform (Web, Mobile app,
Payment System and etc.)
Satisfaction Level Indicator (SLI)
As a customer experience and happiness professionals with 10+ years of experience first
hand, we tried lots of techniques, implemented tons of tools and solutions to help
businesses measure their customer satisfaction and make their clients super-happy. And our
long-years endeavor brought us to a simple yet disrupting discovery that will change
customer experience measurement industry from the roots! We at Qmeter - the team of
data-hungry professionals came with a specific measurement technique - SLI (Satisfaction
Level Indicator) that gives you the most exact data about your customers’
satisfaction and helps you to improve your services on the go!
SPECIAL PLACE FOR THE
(registered users only)
Qmeter is Multichannel and Enterprise customer feedback and
satisfaction management tool that allows you to collect feedback and
measure customer satisfaction using multi channels such as, Email,
Mobile Platform, Web Technologies, SMS and many other touch tools for
Customer Interaction. By the structure, it is the fastest way to collect
customer feedback with all required contact information in seconds and
gives you opportunity to know what your customers think about your
services even before they leave your door.
14 days free trial. No credit card