Improve
customer experience

Listen to your customers to be aware of how they feel about delivered Customer Journey. Measure each interaction and touchpoints between customer and you to deliver better Customer Experience. Build Happiness around you and keep your customers to say Loyal.

Improve customer
experience

Listen to your customers to be aware of how they feel about delivered Customer Journey. Measure each interaction and touchpoints between customer and you to deliver better Customer Experience. Build Happiness around you and keep your customers to say Loyal.

TRY IT NOW
14 days free trial. No credit card required.

INSTANT FEEDBACK IN SECONDS

Customer satisfaction is one of the most important keys for successful business. Knowing what your clients love about your service and what improvements they want to see unlocks your abilities to skyrocket! Understanding the importance of Quality Management, Customer Experience and Customer Satisfaction we created advanced tools to help you to stay your customers favorite place.

With the help of Qmeter you can easily see what people think about delivered Customer Experience and Customer Journey in real-time, be aware of your strengths and weaknesses, analyze your company’s customer satisfaction trends and more.

Few clicks, and you are ready to hear from your clients

Imagine a tool that allows you to turn your client’s feedback into the resource that helps to grow your business.

Create customized feedback templates according to your brand, follow your corporate structure, get incredible online and offline reports, know how your customers satisfied from delivered CX. Set up email and SMS alerts and be informed about bad responses immediately, get in touch with desired customers directly and make them smile. Use built-in online marketing tool inside Qmeter to interact with customers and keep them informed about news.

Features

Direct Feedback

Collect feedback and customer experience information directly at the time of action and in store. It takes less than 15 seconds to be aware about customer emotions.

Custom Template

Create your branded template. Use your corporate logo, choose the color options suitable to your corporate standards, ask multiple questions and specify them by clarifying marks.

Accurate Results

To ask how what customer liked or disliked on Customer Journey is not enough. Get a chance to ask them WHY? response is positive or negative. Use detailed and accurate date to take business to next level.

Instant Notification

Whenever there is a negative experience Receive immediate and detailed SMS and/or Email notifications with the customer info directly to your pocket.

Real Time Dashboard

Track your Customer Happiness performance, branches and satisfaction level of company in one place. Be informed about about latest feedback right away and react to the situation accordingly.

Data Analysis & Reporting

Make deep analytics with all the data and metrics you have. Be involved with your weaknesses and strengths, track the trend of Happiness and Satisfaction. Receive daily, weekly or monthly advanced reports to your Email as well.

Customer Database and Segmentation

Match your feedback with your customer information to know who is your happy customer and who is waiting for your attention. Use Customer history and Profile to segment them for future marketing purpose to keep them loyal

Campaigns

Get another opportunity to communicate with your customers and develop the loyalty between customer and business. Send Bulk SMS and Email to pre-segmented customer groups using built-in functionality. Keep them be loyal and updated.

Integrations

Use, to get insights about Customer Experience by integrating Feedback process to current systems. Qmeter API’s give you opportunity easily integrated to any kind Customer Journey process on any kind technological platform (Web, Mobile app, Payment System and etc.)

Satisfaction Level Indicator (SLI)

Devices

As a customer experience and happiness professionals with 10+ years of experience first hand, we tried lots of techniques, implemented tons of tools and solutions to help businesses measure their customer satisfaction and make their clients super-happy. And our long-years endeavor brought us to a simple yet disrupting discovery that will change customer experience measurement industry from the roots! We at Qmeter - the team of data-hungry professionals came with a specific measurement technique - SLI (Satisfaction Level Indicator) that gives you the most exact data about your customers’ satisfaction and helps you to improve your services on the go!

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Long-term



Good value for long-term subscription

$19.99

3+ months payment
per device account



Get started

Monthly



Short term activities


$24.99

monthly payment
per device account



Get started

OMNICHANNEL
FEEDBACK MANAGEMENT

Devices

Qmeter is Multichannel and Enterprise customer feedback and satisfaction management tool that allows you to collect feedback and measure customer satisfaction using multi channels such as, Email, Mobile Platform, Web Technologies, SMS and many other touch tools for Customer Interaction. By the structure, it is the fastest way to collect customer feedback with all required contact information in seconds and gives you opportunity to know what your customers think about your services even before they leave your door.

TRY IT NOW

14 days free trial. No credit card required.

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