Admin-level Google sign-in
An admin connects your Google Business Profile with a standard OAuth sign-in — no API keys, no developer work. Qmeter discovers the account, imports every business location, and starts the first sync immediately.
Feature — Google Reviews
Manage Google reviews from one dashboard
Qmeter is Google reviews management software that connects your Google Business Profile once and brings every location’s reviews into one workspace — read, reply, translate, flag, and export without leaving Qmeter. AI drafts replies in five tones, and any review of 3 stars or below automatically opens a ticket so the problem gets fixed, not just answered.
New reviews arrive in real time, backed by an automatic sync every 6 hours. Built for multi-location operators who treat their Google rating as a business KPI.
1000+companies use Qmeter
2M+feedbacks collected
15+years in customer experience
One connection
Connect once. Every location follows.
A standard Google sign-in links your entire Google Business Profile account to Qmeter — no per-location setup, no spreadsheets of logins.
One workspace for every branch
Reviews from all locations land in a single list. Filter by location, rating, replied or unreplied, and flagged; search by reviewer name or review text; sort from newest to lowest-rated.
Real-time push, 6-hour poll
Google notifies Qmeter the moment a new review is posted, and a scheduled sync re-checks every location every 6 hours as a backstop. A sync-now button and a last-synced stamp keep it transparent.
Reply, edit, delete — from Qmeter
Publish replies straight to your Google profile, edit them later, or remove them — every action is logged, and each review shows its reply status at a glance.
AI replies
AI drafts the reply in the tone you choose
Pick a tone, get a ready-to-edit draft. That is how teams reply to Google reviews with AI in seconds instead of minutes — without sounding like a template.
ProfessionalFriendlyApologeticGratefulConcise
- 1
Pick a tone — Professional, Friendly, Apologetic, Grateful, or Concise.
- 2
The AI reads the review text, star rating, and your business and location name, then returns a ready-to-edit draft.
- 3
Edit it, regenerate it, or publish as-is — nothing goes to Google until you press Publish.
What the AI sees — and what it never sees
The AI receives the review content, the star rating, and your business name. It never receives customer records or personal data beyond what the reviewer wrote themselves. Replies marked as AI-drafted stay traceable in the workspace.
AI translate
Reviews in any language, answered in yours
Foreign-language reviews carry a language tag — one tap shows the text in your language, inline.
Tourist-heavy businesses feel this daily — see how hotels and restaurants use Qmeter to manage guest feedback that arrives in dozens of languages.
Understand every review
AI translation renders any review in your staff’s language without leaving the row — so a review in German, Arabic, or Russian is as actionable as one in English.
Answer in the reviewer’s language
Compose in your language, then translate the draft before publishing — the customer reads your answer in the language they wrote in.
The bridge
A bad review opens a ticket, automatically
Most tools stop at “you have a new review.” Qmeter maps every review to sentiment by its stars and, the moment a review of 3 stars or below syncs in, opens a case in closed-loop ticketing — assigned to a real person, on an SLA timer, tracked to resolution.
This is the closed-loop feedback process applied to public reviews: the review shows its ticket number, and the ticket links back to the review.
- Stars map to sentiment: 4–5★ positive, 3★ neutral, 1–2★ negative
- Reviews of 3★ or below auto-open a ticket, priority derived from the rating
- Ticket and review stay linked both ways — #100xxx on the review, review on the ticket
- SLA timers, assignment, and escalation take it from there
Reputation KPIs
Prove the rating is moving
Four KPIs sit at the top of the workspace: average rating, total reviews, reply rate, and average response time — each with its change against the previous period. Below them, a 5★-to-1★ rating distribution and a positive / neutral / negative sentiment split, both clickable to filter the review list.
Flag reviews that need a second pair of eyes, then export any filtered view to CSV, Excel, or PDF for board packs and franchise reports. For reporting across surveys, tickets, and reviews together, pair it with Qmeter analytics and the report builder.
The ROI
What managed reviews return
A public rating is a revenue input, not a vanity metric. Here is the return — sourced where a number exists, hedged where it doesn’t.
Your Google rating is read before anyone walks in — it is the shop window of the whole business. Every low-star experience caught privately and resolved is a public review that never gets written, exactly where new customers are deciding.
where customers decideGoogle's own guidance says high-quality, positive reviews can improve your business's visibility in local results. Reply coverage and rescued low-star experiences work directly on that input — no ad budget involved.
Google local ranking guidanceAI drafts a reply in your chosen tone in seconds, so teams typically clear a day's reviews in one sitting. The workspace tracks your average response time — the cut shows up on a KPI card, not in a promise.
How AI replies workQmeter’s prices are public — Web Feedback from €500/year, Device License from €50/device/month, Enterprise custom. Weigh that against what a slowly drifting star average quietly does to walk-in traffic, then see transparent pricing.
Can I reply to Google reviews with AI?
Yes. Qmeter drafts a reply with AI in one of five tones — Professional, Friendly, Apologetic, Grateful, or Concise. The AI reads the review text, the star rating, and your business and location name, then returns a ready-to-edit draft. Edit it, regenerate it, or publish it as-is — nothing goes to Google until you press Publish.
What happens to 1-star reviews in Qmeter?
How do new Google reviews get into Qmeter?
Can I manage Google reviews for multiple locations in one place?
Can Qmeter translate foreign-language Google reviews?
Which Google review metrics does Qmeter track?
How much does Google reviews management cost with Qmeter?
Keep exploring
Reviews are one channel. Qmeter runs them all.
Closed-loop ticketing
Where low-star reviews go: SLA timers, escalation chains, and root-cause tracking.
→Analytics & report builder
Custom reports, scheduled delivery, and AI analysis across all feedback data.
→Hospitality
Guest feedback for hotels and restaurants — where Google reviews hit hardest.
→Retail
Store-by-store feedback collection and comparison for chains.
→Closed-loop feedback guide
The process that turns a complaint into a fixed problem — explained.
→Pricing
Public prices: Web Feedback from €500/year, devices from €50/month.
→Get started
Answer every review. Fix every problem.
Connect your Google Business Profile and manage every location’s reviews from one dashboard — AI drafts, translation, reputation KPIs, and automatic tickets for low ratings. 14-day free trial, no credit card.
