Qmeter is an offline survey app for tablets and feedback kiosks: when the Wi-Fi drops, the device keeps asking the question, stores every answer on the tablet and uploads them the moment the connection returns. Nothing is lost, and the dashboard shows which devices are online, offline or low on battery.
Built for places where the network is never certain: terminals, basements, clinics, trade fairs and field visits. One survey template runs on the kiosk, on QR codes, SMS and the web.
20 minutes on your own locations. No preparation needed.
An offline survey app collects answers on a tablet or phone without an internet connection, keeps them on the device and uploads them when the network is back.
How kiosks and terminals fit into a feedback programme: what is a feedback terminal.
An honest answer before you book a call.
Four steps, one platform. The screens below are the live product on a demo account.
Drag a smiley, star or NPS question onto the canvas and add a follow-up that appears only after a low rating. The same template runs on tablets, QR codes, SMS and the web.
Create a device account, assign it to a branch and a template, and sign in on any tablet. Kiosk mode resets after every answer, and the Qmeter device app keeps collecting when the connection drops.
During an outage every answer is stored on the tablet. When the network returns the app uploads them in order, with the original time and device, so hourly reports stay correct.
The device list shows online, offline, logged out and never seen, plus Wi-Fi offline, low battery and low connectivity warnings. A silent device is noticed the same day, not after a week of missing ratings.
Dashboard and ticket screens are the live Qmeter product on a demo account with illustrative data; survey screens show a sample client brand.
Four places where an offline survey app earns its keep.
KioskTerminals at washrooms, security and gates keep collecting through network changes between zones.
Qmeter for airports →KioskWards and basements with weak signal still rate the visit; answers sync when the tablet is back in range.
Qmeter for healthcare →
KioskCheckout kiosks survive the router reboot and the busy Saturday without a gap in the data.
Qmeter for retail →
TabletBranch tablets on restricted networks collect all day and upload when the connection allows.
Qmeter for banks →Product facts, not promises. Everything here is in the platform today.
Answers are stored on the device while the connection is down.
Stored answers upload when the network returns, with the original time.
Resets after every answer; the timeout is yours to set.
Learn more →Online, offline, logged out, never seen, plus battery and connectivity warnings.
Runs on the iPads and Android tablets you already own.
The customer picks the language on the screen.
Learn more →Ask why only after a low rating: comment, voice or video.
Low ratings become tickets with SLA timers once they sync.
Learn more →Run the whole platform on your own servers.
Learn more →Three ways to collect answers where the network is weak, and where each one usually stops.
| Qmeter | Typical alternatives | |
|---|---|---|
| During an outage | Keeps collecting; answers wait on the device | Online forms show an error or a spinner; paper keeps collecting but needs typing up later |
| Getting the data back | Automatic upload with the original time and device | Manual export or data entry; timestamps often lost |
| Knowing a device is down | Device list with offline, battery and connectivity warnings | Usually discovered when a week of data is missing |
| Other channels | QR, SMS, email and web on the same template and dashboard | Offline tools are often device-only; a second tool for digital channels |
| Hardware | Standard tablets | Proprietary terminals are common in the kiosk category |
General observations about product categories, not claims about any named vendor; check each product's current documentation.
A tap on a smiley needs no personal data. When a survey collects more, the platform treats it as a liability to protect.
Kiosk ratings carry no personal data; contact fields are optional.
Each tablet signs in with its own account and sees only its assigned template.
Email and phone are masked; revealing them needs a permission and is logged.
Enterprise deployments can run Qmeter on your own servers with the same features.
The full data-protection picture, including masking, deletion flows, retention and deployment options, is on the security & GDPR page.
An offline survey app lets a tablet or phone collect survey answers without an internet connection. The answers are stored on the device and uploaded automatically when the connection returns. Qmeter does this through its device app, which also runs kiosk mode and reports the status of every device.
Kiosk mode, device accounts and fleet monitoring in detail.
→Terminals, smiley buttons and tablets compared, with placement advice.
→100+ languages with AI translation; the customer picks the language.
→Run Qmeter inside your own infrastructure with the same features.
→Smiley terminals at washrooms, security and gates, aligned with ASQ.
→SLA timers, escalation chains and the audit trail.
→Show us where your tablets stand and we will walk you through offline capture, sync and device monitoring on your own locations, in 20 minutes.