Qmeter is multilingual survey software: you build one survey, add the languages you need and translate every question with AI or by hand. The customer picks their language on the kiosk, the phone or the web page, and every answer lands on the same dashboard regardless of language.
Built for airports, hotels, hospitals, banks and public services where customers speak many languages. Arabic, English, Russian, Turkish and 100+ more on the same template.
20 minutes on your own survey. No preparation needed.
A multilingual survey is one survey that exists in several languages at once, so each customer answers in the language they speak and the results are compared as one data set.
The survey questions themselves: customer satisfaction survey questions.
An honest answer before you book a call.
Four steps, one platform. The screens below are the live product on a demo account.
Smiley, star and NPS questions, single choice, comments, voice and video, with logic that shows a follow-up only after a low rating. English is the default language of the template.
Open the Translation tab, add a language and either type the translations or press Translate all to that language to let AI draft them. Your team reviews and edits before publishing.
A language switch sits on the kiosk screen, the phone survey and the web page. Right-to-left languages such as Arabic are laid out correctly.
Answers from all languages land in the same reports, so a branch serving Arabic, English and Russian speakers gets one score, one trend and one ticket queue.
Dashboard and ticket screens are the live Qmeter product on a demo account with illustrative data; survey screens show a sample client brand.
Four places where a multilingual survey is the only kind that works.
KioskGuests rate check-in, the room and breakfast in their own language; the hotel reads one report.
Qmeter for hospitality →QR codePassengers switch the terminal or the phone survey to their language at the gate, the washroom or baggage reclaim.
Qmeter for airports →
KioskResidents and visitors rate the service in Arabic or English; the authority compares centres on one scale.
Qmeter for government →
KioskPatients answer in the language they are comfortable in, which raises response rates where it matters most.
Qmeter for healthcare →Product facts, not promises. Everything here is in the platform today.
Add any language to a template; English is the default.
Translate all questions to a language in one click, then edit.
Every translation is editable before the survey goes live.
The customer chooses the language on kiosk, phone and web.
Arabic and other RTL languages display correctly.
Scores, trends and tickets are shared, not split by language.
Kiosk, QR, SMS, email and web use the same translated template.
Learn more →Translated surveys keep running on the tablet without Wi-Fi.
Learn more →Run the platform on your own servers.
Learn more →Two ways to serve customers who speak different languages, and where each one usually stops.
| Qmeter | Typical alternatives | |
|---|---|---|
| Building the survey | One template, translations added inside the builder | A copy of the survey per language, kept in sync by hand |
| Translating | AI draft for all questions, then human edits | Export to a spreadsheet, translate, import |
| Choosing the language | The customer switches on the screen | Separate links or QR codes per language |
| Reporting | One dashboard, one score per branch | Results split by survey and merged manually |
| Channels | Kiosk, QR, SMS, email and web share the translations | Translations often exist for the web form only |
General observations about product categories, not claims about any named vendor; check each product's current documentation.
A rating needs no personal data. When a survey collects more, the platform treats it as a liability to protect.
Ratings carry no personal data; contact fields are optional.
AI translation works on your question texts, not on customer answers.
Email and phone are masked; revealing them needs a permission and is logged.
Enterprise deployments can run Qmeter on your own servers with the same features.
The full data-protection picture, including masking, deletion flows, retention and deployment options, is on the security & GDPR page.
More than 100. You add a language to a survey template in the Translation tab; English is the default language. Arabic, Russian, Turkish, German, French, Chinese and many more are available.
The survey builder, channels and reporting behind every Qmeter survey.
→Question banks and wording that work across cultures.
→Kiosks and tablets that keep collecting without internet.
→Run Qmeter inside your own infrastructure with the same features.
→Passengers from every country, one dashboard.
→Citizen feedback in Arabic and English across service centres.
→Show us your survey and we will add your languages, translate it with AI and run it on a kiosk and a phone, in 20 minutes.