The whole screen flips
Scales run from right to left, the “next” button sits where an Arabic reader expects it, numbers and dates follow the locale. Urdu uses the same mechanics with its own script.
Multilingual surveys — right-to-left
Arabic and Urdu right-to-left survey kiosk for the Gulf
A right-to-left survey kiosk shows the whole survey mirrored for Arabic and Urdu readers: the language choice is on the first screen, scales, buttons and the comment box flip direction, and comments are stored in the original language.
For service centres, hospitals, retail chains and hotels in the Gulf, where customers speak Arabic, English and Urdu in the same queue.
A named person at Qmeter replies within one business day, in Arabic or English.
Why right-to-left is not a translation
Translated words in a mirrored-wrong layout still lose the answer
Most survey tools translate the text and leave the screen left-to-right. Arabic readers notice in half a second, and many walk past.
The language choice is the first screen
Large buttons in each language's own script, no flag guessing, no settings menu. The kiosk resets to that screen after every answer.
Comments stay original, the team reads translated
An Arabic comment is stored as written and shown to a non-Arabic manager with AI translation beside it. Nothing is paraphrased away.
How it works
One template, every direction
Write the survey once; the language and the direction follow the reader, on kiosks, tablets, QR codes and SMS, in Arabic, Urdu, English and 100+ languages, with AI translation so the team reads every comment in its own language.
Write the questions once
Build the survey in the editor in any base language: a smiley or 1–5 rating, a follow-up on low ratings, an optional comment by text or voice.
Add Arabic, Urdu and the rest in the translation tab
Each language is a column; fill it by hand or with “Translate all to…” and have a native speaker review. Direction is set per language automatically; see multilingual surveys.
Run it on kiosks, QR codes and SMS
The same template runs on the feedback kiosk, on a QR code at the counter and in an SMS after the visit, so results by language and location are comparable on one dashboard.
Inside the platform
From the Arabic question to the English report
Two real screens: the translation tab where languages are managed, and the feedback list where comments arrive in every language.
The translation tab
Every question and answer option has a column per language. AI fills a new language in seconds; your reviewer corrects tone and dialect. Right-to-left is applied to Arabic and Urdu columns when they render on the device.
- One template, 100+ languages
- AI translation with human review
- Direction set per language, not per device
- Change a question once, every language updates
Comments in every language, one list
Feedback arrives tagged with the language the customer chose. Managers filter by language, branch and rating, read the original and the translation side by side, and open a case from the comment itself.
- Filter by language, location and rating
- Original and translation side by side
- Voice comments transcribed and translated
- Case opened from the comment with one click
Where it matters most
Four places where the language of the question decides the answer
Wherever Arabic, English and Urdu speakers stand in the same queue.
Government and service centres
Citizens and residents of many nationalities in one hall; the happiness question must read naturally to all of them. See citizen feedback kiosk.
Hospitals and clinics
Patients answer about care they received minutes ago; a mirrored layout removes the last excuse not to. See the bilingual patient kiosk.
Retail and telecom stores
Checkout and service desks where staff and customers switch language mid-sentence; the kiosk follows the customer.
Hotels and hospitality
Guests from the region and abroad on the same QR code at checkout; comments arrive in Arabic, English, Urdu and more, translated for the duty manager.
FAQ
Right-to-left surveys, answered
Short answers for CX and IT teams. For a live walkthrough in Arabic, talk to our team.
Which languages are shown right-to-left?
Arabic and Urdu, with the direction set per language in the template. Other right-to-left scripts can be added as a language column in the same way. Left-to-right languages on the same device are unaffected.
Can the customer switch language mid-survey?
How good is the AI translation of Arabic comments?
Does right-to-left work on QR and SMS surveys too?
Are reports available in Arabic?
Keep exploring
Related pages
Multilingual surveys
Translation tab, AI translation, 100+ languages on one template.
→Feedback kiosk
The device, the stand, offline mode and placement.
→Arabic and English patient kiosk
The bilingual set-up for clinics and hospitals.
→Citizen feedback kiosk
One tap at the exit of a service centre, in the citizen's language.
→Offline survey app
Answers stored on the device when the network drops.
→Get started
Put the first question in the customer's language this week
Bring your survey in Arabic or English; we add the other languages, set the direction and show it on a kiosk and a QR code in one session.